Two ways to be seen here: walk in when something comes up, or register and have a family doctor who follows your health over the years.
How a visit works
Come in or book
Walk in during opening hours with no appointment, or book a time and the front desk will confirm it by phone or text.
Check in at the desk
Hand over your health card. For a walk-in you are added to the list and seen in order of arrival.
See the doctor
Bring your questions. It helps to say what you are most worried about first, so the visit covers it properly.
Before you leave
A prescription, a requisition for bloodwork, a referral, or a follow-up booked at the desk.
What to bring
- Your Ontario health card. If you do not have one, come anyway and ask about the visit fee.
- A list of the medications you take, or the bottles themselves.
- The name of any specialist you see, and recent test results if you have them.
- For a child, the yellow immunization card.
- Anything you have already tried for the problem, and how long it has been going on.
Registering as a patient
Having a family doctor means one person who knows your history, keeps track of your bloodwork and prescriptions, and handles the referrals. Call the clinic and ask whether it is currently accepting new patients — the front desk will explain what registering involves.
What OHIP covers
Appointments and walk-in visits for a medical problem are covered by OHIP, along with most tests the doctor orders. Bring your card to every visit.
Not covered: sick notes and employer or school forms, travel vaccines and travel advice, some screening done at your own request, and visits for anyone without a valid Ontario health card. Ask about the fee before the visit.
When to go to an emergency department instead
Call 911 or go to a hospital for chest pain, trouble breathing, a serious injury, heavy bleeding, sudden weakness or trouble speaking, a seizure, or any sudden severe symptom. A walk-in clinic is not the right place for those.
Questions people ask
Do I need an appointment?
Not for a walk-in visit. Come in during opening hours with your Ontario health card and check in at the desk. Booking a time is better for check-ups, follow-ups and anything that needs longer.
Are you accepting new patients?
Call the clinic and ask. It changes, and the front desk will tell you where things stand and how to register. Families can usually register together.
What does a visit cost?
Visits covered by OHIP cost you nothing at the desk. Sick notes, employer and school forms, travel vaccines and some tests are not covered by OHIP; ask about the fee before the visit.
What if I do not have a health card?
Come in anyway. Ask at the desk about the fee for an uninsured visit, and about how to apply for a card.
How long is the wait for a walk-in?
It depends on the day and the time. The front desk can tell you roughly how long it is when you check in. The last walk-ins are taken before closing.
Can I get my results over the phone?
Results are gone through at a visit so you can ask questions and plan what happens next. The desk will let you know when to come in.
Come in, or book ahead
Walk in during opening hours, or pick a time and we will confirm it.